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Intel Corp. v. Hamidi, 30 Cal. 4th 1342, 71 P.3d 296, 1 Cal.
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Intel Corp. v. Hamidi,
30 Cal. 4th 1342, 71 P.3d 296, 1 Cal. Rptr. 3d 32 (Cal. 2003)
Filed 6/30/03 (reposted to reflect George,
C.J. concurring in Mosk, J.'s dissent)
IN THE SUPREME COURT OF CALIFORNIA
| INTEL CORPORATION, |
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Plaintiff and Respondent, |
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S103781 |
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v. |
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Ct.App. 3 C033076 |
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| KOUROSH KENNETH HAMIDI, |
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Defendant and Appellant. |
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Sacramento County |
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Super. Ct. No. 98AS05067 |
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Intel Corporation (Intel) maintains an electronic mail
system, connected to the Internet, through which messages between employees and those
outside the company can be sent and received, and permits its employees to make reasonable
nonbusiness use of this system. On six occasions over almost two years, Kourosh Kenneth
Hamidi, a former Intel employee, sent e-mails criticizing Intel's employment practices to
numerous current employees on Intel's electronic mail system. Hamidi breached no computer security
barriers in order to communicate with Intel employees. He offered to,
and did, remove from his mailing list any recipient who so wished. Hamidi's
communications to individual Intel employees caused neither physical damage
nor functional disruption to the company's computers, nor did they at any
time deprive Intel of the use of its computers. The contents of the
messages, however, caused discussion among employees and managers.
On these facts, Intel brought suit, claiming
that by communicating with its employees over the company's e-mail system
Hamidi committed the tort of trespass to chattels. The trial court granted
Intel's motion for summary judgment and enjoined Hamidi from any further mailings.
A divided Court of Appeal affirmed.
After reviewing the decisions analyzing unauthorized
electronic contact with computer systems as potential trespasses to chattels,
we conclude that under California law the tort does not encompass, and should
not be extended to encompass, an electronic communication that neither damages
the recipient computer system nor impairs its functioning. Such an electronic
communication does not constitute an actionable trespass to personal property,
i.e., the computer system, because it does not interfere with the possessor's
use or possession of, or any other legally protected interest in, the personal
property itself. (See Zaslow v. Kroenert
(1946) 29 Cal.2d 541, 551; Ticketmaster Corp. v. Tickets.com, Inc.
(C.D.Cal., Aug. 10, 2000, No. 99CV7654) 2000 WL 1887522,
p. *4; Rest.2d Torts, § 218.) The consequential economic damage
Intel claims to have suffered, i.e., loss of productivity caused by employees
reading and reacting to Hamidi's messages and company efforts to block the
messages, is not an injury to the company's interest in its computers -- which
worked as intended and were unharmed by the communications -- any more than the
personal distress caused by reading an unpleasant letter would be an injury
to the recipient's mailbox, or the loss of privacy caused by an intrusive
telephone call would be an injury to the recipient's telephone equipment.
Our conclusion does not rest on any special immunity
for communications by electronic mail; we do not hold that messages transmitted
through the Internet are exempt from the ordinary rules of tort liability.
To the contrary, e-mail, like other forms of communication, may in some circumstances
cause legally cognizable injury to the recipient or to third parties and may
be actionable under various common law or statutory theories. Indeed,
on facts somewhat similar to those here, a company or its employees might
be able to plead causes of action for interference with prospective economic
relations (see Guillory v. Godfrey
(1955) 134 Cal.App.2d 628,
630-632 [defendant berated customers and prospective
customers of plaintiffs' cafe with disparaging and racist comments]), interference
with contract (see Blender v. Superior Court
(1942) 55 Cal.App.2d 24, 25-27 [defendant made false statements about
plaintiff to his employer, resulting in plaintiff's discharge]) or intentional
infliction of emotional distress (see Kisesky v. Carpenters' Trust
for So. California (1983) 144 Cal.App.3d
222, 229-230 [agents of defendant union threatened life, health, and family
of employer if he did not sign agreement with union].) And, of course,
as with any other means of publication, third party subjects of e-mail communications
may under appropriate facts make claims for defamation, publication of private
facts, or other speech-based torts. (See, e.g., Southridge
Capital Management v. Lowry (S.D.N.Y.
2002) 188 F.Supp.2d 388, 394-396 [allegedly false statements in e-mail sent
to several of plaintiff's clients support actions for defamation and interference
with contract].) Intel's claim fails not because e-mail transmitted
through the Internet enjoys unique immunity, but because the trespass to chattels
tort -- unlike the causes of action just mentioned -- may not, in California, be
proved without evidence of an injury to the plaintiff's personal property
or legal interest therein.
Nor does our holding affect the legal remedies
of Internet service providers (ISP's) against senders of unsolicited commercial
bulk e-mail (UCE), also known as "spam." (See Ferguson v. Friendfinders,
Inc. (2002) 94 Cal.App.4th 1255, 1267.)
A series of federal district court decisions, beginning with CompuServe,
Inc. v. Cyber Promotions, Inc. (S.D.Ohio
1997) 962 F.Supp. 1015, has approved the use of trespass to chattels as a
theory of spammers' liability to ISP's, based upon evidence that the vast
quantities of mail sent by spammers both overburdened the ISP's own computers
and made the entire computer system harder to use for recipients, the ISP's
customers. (See id. at pp. 1022-1023.) In those cases, discussed in greater
detail below, the underlying complaint was that the extraordinary quantity of UCE impaired the computer system's functioning.
In the present case, the claimed injury is located in the disruption or distraction
caused to recipients by the contents of the e-mail messages, an injury entirely separate from,
and not directly affecting, the possession or value of personal property.
Factual and Procedural Background
We review a grant of summary judgment de novo; we must decide
independently whether the facts not subject to triable dispute warrant judgment
for the moving party as a matter of law. (Galanty v. Paul Revere
Life Ins. Co. (2000) 23 Cal.4th 368, 374;
Norgart v. Upjohn Co. (1999)
21 Cal.4th 383, 404; Code Civ. Proc., § 437c, subd. (c).) The
pertinent undisputed facts are as follows.
Hamidi, a former Intel engineer, together with
others, formed an organization named Former and Current Employees of Intel
(FACE-Intel) to disseminate information and views critical of Intel's employment
and personnel policies and practices. FACE-Intel maintained a Web site
(which identified Hamidi as Webmaster and as the organization's spokesperson)
containing such material. In addition, over a 21-month period Hamidi,
on behalf of FACE-Intel, sent six mass e-mails to employee addresses on Intel's
electronic mail system. The messages criticized Intel's employment practices,
warned employees of the dangers those practices posed to their careers, suggested
employees consider moving to other companies, solicited employees' participation
in FACE-Intel, and urged employees to inform themselves further by visiting
FACE-Intel's Web site. The messages stated that recipients could, by
notifying the sender of their wishes, be removed from FACE-Intel's mailing
list; Hamidi did not subsequently send messages to anyone who requested removal. Each message was sent to thousands of addresses
(as many as 35,000 according to FACE-Intel's Web site), though some messages
were blocked by Intel before reaching employees. Intel's attempt to
block internal transmission of the messages succeeded only in part; Hamidi
later admitted he evaded blocking efforts by using different sending computers.
When Intel, in March 1998, demanded in writing that Hamidi and FACE-Intel
stop sending e-mails to Intel's computer system, Hamidi asserted the organization
had a right to communicate with willing Intel employees; he sent a new mass
mailing in September 1998.
The summary judgment record contains no evidence
Hamidi breached Intel's computer security in order to obtain the recipient
addresses for his messages; indeed, internal Intel memoranda show the company's
management concluded no security breach had occurred.
Hamidi stated he
created the recipient address list using an Intel directory
on a floppy disk anonymously sent to him. Nor is there any evidence
that the receipt or internal distribution of Hamidi's electronic messages
damaged Intel's computer system or slowed or impaired its functioning.
Intel did present uncontradicted evidence, however, that many employee recipients
asked a company official to stop the messages and that staff time was consumed
in attempts to block further messages from FACE-Intel. According to
the FACE-Intel Web site, moreover, the messages had prompted discussions between
"[e]xcited and nervous managers" and the company's human resources department.
Intel sued Hamidi and FACE-Intel, pleading causes
of action for trespass to chattels and nuisance, and seeking both actual damages
and an injunction against further e-mail messages. Intel later voluntarily
dismissed its nuisance claim and waived its demand for damages. The
trial court entered default against FACE-Intel upon that organization's failure
to answer. The court then granted Intel's motion for summary judgment,
permanently enjoining Hamidi, FACE-Intel, and their agents "from sending unsolicited
e-mail to addresses on Intel's computer systems." Hamidi appealed; FACE-Intel
did not.
The Court of Appeal, with one justice dissenting,
affirmed the grant of injunctive relief. The majority took the view
that the use of or intermeddling with another's personal property is actionable
as a trespass to chattels without proof of any actual injury to the personal
property; even if Intel could not show any damages resulting from Hamidi's
sending of messages, "it showed he was disrupting its business by using its
property and therefore is entitled to injunctive relief based on a theory
of trespass to chattels." The dissenting justice warned that the majority's
application of the trespass to chattels tort to "unsolicited electronic mail
that causes no harm to the private computer system that receives it" would
"expand the tort of trespass to chattel in untold ways and to unanticipated
circumstances."
We granted Hamidi's petition for
review.
Discussion
I. Current California Tort Law
Dubbed by Prosser the "little brother of conversion,"
the tort of trespass to chattels allows recovery for interferences with possession
of personal property "not sufficiently important to be classed as conversion,
and so to compel the defendant to pay the full value of the thing with which
he has interfered." (Prosser & Keeton, Torts (5th ed. 1984) § 14,
pp. 85-86.)
Though not amounting to conversion, the defendant's
interference must, to be actionable, have caused some injury to the chattel
or to the plaintiff's rights in it. Under California law, trespass to
chattels "lies where an intentional interference with the possession of personal
property has proximately caused injury."
(Thrifty-Tel, Inc. v. Bezenek
(1996) 46 Cal.App.4th 1559, 1566, italics added.) In cases of interference
with possession of personal property not amounting to conversion, "the owner
has a cause of action for trespass or case, and may recover only
the actual damages suffered by reason of the impairment of the property or
the loss of its use." (Zaslow
v. Kroenert, supra,
29 Cal.2d at p. 551, italics added; accord, Jordan v. Talbot
(1961) 55 Cal.2d 597, 610.) In modern American
law generally, "[t]respass remains as an occasional remedy for minor interferences, resulting in some damage, but not sufficiently serious or sufficiently important
to amount to the greater tort" of conversion. (Prosser &
Keeton, Torts, supra, § 15, p. 90, italics added.)
The Restatement, too, makes clear that some actual
injury must have occurred in order for a trespass to chattels to be actionable.
Under section 218 of the Restatement Second of Torts, dispossession alone,
without further damages, is actionable (see id., par. (a) & com. d, pp. 420-421), but other forms
of interference require some additional harm to the personal property or the
possessor's interests in it. (Id., pars. (b)-(d).) "The
interest of a possessor of a chattel in its inviolability, unlike the similar
interest of a possessor of land, is not given legal protection by an action
for nominal damages for harmless intermeddlings with the chattel. In
order that an actor who interferes with another's chattel may be liable, his
conduct must affect some other and more important interest of the possessor.
Therefore, one who intentionally intermeddles with another's
chattel is subject to liability only if his intermeddling is harmful to the
possessor's materially valuable interest in the physical condition, quality,
or value of the chattel, or if the possessor is deprived of the use of the
chattel for a substantial time, or some other legally protected interest of
the possessor is affected as stated in Clause
(c). Sufficient legal protection
of the possessor's interest in the mere inviolability of his chattel is afforded
by his privilege to use reasonable force to protect his possession against
even harmless interference." (Id., com. e, pp. 421-422, italics added.)
The Court of Appeal (quoting 7 Speiser et al., American Law of Torts (1990) Trespass, § 23:23,
p. 667) referred to "'a number of very early cases [showing
that] any unlawful interference, however slight, with the enjoyment by another
of his personal property, is a trespass.'" But
while a harmless use or touching of personal property may be a technical trespass
(see Rest.2d Torts, § 217), an interference (not amounting to dispossession)
is not actionable, under modern California and broader American law, without
a showing of harm. As already discussed, this is the rule embodied
in the Restatement (Rest.2d Torts, § 218) and adopted by California law
(Zaslow v. Kroenert, supra,
29 Cal.2d at p. 551; Thrifty-Tel, Inc. v. Bezenek, supra,
46 Cal.App.4th at p. 1566).
In this respect, as Prosser explains, modern day trespass
to chattels differs both from the original English writ and from the action
for trespass to land: "Another departure from the original rule of the
old writ of trespass concerns the necessity of some actual damage to the chattel
before the action can be maintained. Where the defendant merely interferes
without doing any harm -- as where, for example, he merely lays hands upon the
plaintiff's horse, or sits in his car -- there has been a division of opinion
among the writers, and a surprising dearth of authority. By analogy
to trespass to land there might be a technical tort in such a case . . . .
Such scanty authority as there is, however, has considered that the dignitary
interest in the inviolability of chattels, unlike that as to land, is not
sufficiently important to require any greater defense than the privilege of
using reasonable force when necessary to protect them. Accordingly it
has been held that nominal damages will not be awarded, and that in the absence
of any actual damage the action will not lie."
(Prosser & Keeton, Torts, supra, § 14, p. 87, italics added, fns. omitted.)
Intel suggests that the requirement of actual
harm does not apply here because it sought only injunctive relief, as protection
from future injuries. But as Justice Kolkey, dissenting below, observed,
"[t]he fact the relief sought is injunctive does not excuse a showing of injury,
whether actual or threatened." Indeed, in order to obtain injunctive
relief the plaintiff must ordinarily show that the defendant's wrongful acts
threaten to cause irreparable injuries,
ones that cannot be adequately compensated in damages. (5 Witkin, Cal. Procedure (4th ed. 1997) Pleading, § 782,
p. 239.) Even in an action for trespass to real property, in
which damage to the property is not an element of the cause of action, "the
extraordinary remedy of injunction" cannot be invoked without showing the
likelihood of irreparable harm. (Mechanics' Foundry v. Ryall (1888) 75 Cal. 601, 603; see Mendelson v.
McCabe (1904) 144 Cal. 230, 232-233 [injunction
against trespass to land proper where continued trespasses threaten creation
of prescriptive right and repetitive suits for damages would be inadequate
remedy].) A fortiori, to issue an injunction without a showing of likely
irreparable injury in an action for trespass to chattels, in which injury
to the personal property or the possessor's interest in it is
an element of the action, would make little legal sense.
The dispositive issue in this case, therefore,
is whether the undisputed facts demonstrate Hamidi's actions caused or threatened
to cause damage to Intel's computer system, or injury to its rights in that
personal property, such as to entitle Intel to judgment as a matter of law.
To review, the undisputed evidence revealed no actual or threatened damage
to Intel's computer hardware or software and no interference with its ordinary
and intended operation. Intel was not dispossessed of its computers,
nor did Hamidi's messages prevent Intel from using its computers for any measurable
length of time. Intel presented no evidence its system was slowed or
otherwise impaired by the burden of delivering Hamidi's electronic messages.
Nor was there any evidence transmission of the messages imposed any marginal
cost on the operation of Intel's computers. In sum, no evidence suggested
that in sending messages through Intel's Internet connections and internal
computer system Hamidi used the system in any manner in which it was not intended
to function or impaired the system in any way. Nor does the evidence
show the request of any employee to be removed from FACE-Intel's mailing list
was not honored. The evidence did show, however, that some employees
who found the messages unwelcome asked management to stop them and that
Intel technical staff spent time and effort attempting to block the messages.
A statement on the FACE-Intel Web site, moreover, could be taken as an admission
that the messages had caused "[e]xcited and nervous managers" to discuss the
matter with Intel's human resources department.
Relying on a line of decisions, most from federal district courts, applying the tort of trespass to chattels to various types of unwanted electronic contact between computers, Intel contends that, while
its computers were not damaged by receiving Hamidi's messages, its interest
in the "physical condition, quality or value" (Rest.2d Torts, § 218,
com. e, p. 422) of the computers was harmed. We disagree.
The cited line of decisions does not persuade us that the mere sending of
electronic communications that assertedly cause injury only because of their
contents constitutes an actionable trespass to a computer system through which
the messages are transmitted. Rather, the decisions finding electronic
contact to be a trespass to computer systems have generally involved some
actual or threatened interference with the computers' functioning.
In Thrifty-Tel, Inc. v. Bezenek, supra,
46 Cal.App.4th at pages 1566-1567 (Thrifty-Tel), the California Court of Appeal held that evidence
of automated searching of a telephone carrier's system for authorization codes
supported a cause of action for trespass to chattels. The defendant's
automated dialing program
"overburdened the [plaintiff's] system, denying
some subscribers access to phone lines"
(Thrifty-Tel, supra,
46 Cal.App.4th at p. 1564), showing the requisite injury.
Following Thrifty-Tel, a series of federal district court decisions held
that sending UCE through an ISP's equipment may constitute trespass to the
ISP's computer system. The lead case, CompuServe,
Inc. v. Cyber Promotions, Inc., supra,
962 F.Supp. 1015, 1021-1023 (CompuServe), was followed by Hotmail Corp. v. Van$ Money Pie, Inc.
(N.D.Cal., Apr. 16, 1998, No. C 98-20064 JW) 1998 WL 388389, page *7, America Online, Inc. v. IMS (E.D.Va. 1998) 24 F.Supp.2d 548, 550-551, and America
Online, Inc. v. LCGM, Inc. (E.D.Va. 1998)
46 F.Supp.2d 444, 451-452.
In each of these spamming cases, the plaintiff
showed, or was prepared to show, some interference with the efficient functioning
of its computer system. In CompuServe, the plaintiff ISP's mail equipment monitor stated
that mass UCE mailings, especially from nonexistent addresses such as those
used by the defendant, placed "a tremendous burden" on the ISP's equipment,
using "disk space and drain[ing] the processing power," making those resources
unavailable to serve subscribers. (CompuServe,
supra, 962 F.Supp. at p. 1022.) Similarly, in
Hotmail Corp. v. Van$ Money Pie, Inc., supra, 1998 WL 388389
at page *7, the court found the evidence supported a finding that the defendant's
mailings "fill[ed] up Hotmail's computer storage space and threaten[ed] to
damage Hotmail's ability to service its legitimate customers." America
Online, Inc. v. IMS, decided on summary
judgment, was deemed factually indistinguishable from CompuServe; the court observed that in both cases the plaintiffs "alleged
that processing the bulk e-mail cost them time and money and burdened their
equipment."
(America Online, Inc. v. IMS, supra,
24 F.Supp.2d at p. 550.) The same court, in America
Online, Inc. v. LCGM, Inc., supra, 46 F.Supp.2d
at page 452, simply followed CompuServe and its earlier America Online decision, quoting the former's explanation that UCE burdened the computer's processing power and memory. Building on the spamming cases, in particular CompuServe, three even more recent district court decisions addressed
whether unauthorized robotic data collection from a company's publicly accessible
Web site is a trespass on the company's computer system. (eBay, Inc.
v. Bidder's Edge, Inc., supra, 100
F.Supp.2d at pp. 1069-1072 (eBay); Register.com, Inc. v. Verio, Inc. (S.D.N.Y. 2000) 126 F.Supp.2d 238, 248-251; Ticketmaster
Corp. v. Tickets.com, Inc., supra, 2000 WL 1887522, at p. *4.) The two district
courts that found such automated data collection to constitute a trespass
relied, in part, on the deleterious impact this activity could have, especially
if replicated by other searchers, on the functioning of a Web site's computer
equipment.
In the leading case, eBay, the defendant Bidder's Edge (BE), operating an auction aggregation site, accessed
the eBay Web site about 100,000 times per day, accounting for between 1 and 2 percent of the information requests received by eBay and a slightly smaller
percentage of the data transferred by eBay. (eBay, supra,
100 F.Supp.2d at pp. 1061, 1063.) The district court rejected eBay's
claim that it was entitled to injunctive relief because of the defendant's
unauthorized presence alone, or because of the incremental cost the defendant
had imposed on operation of the eBay site
(id.
at pp. 1065-1066), but found sufficient proof of threatened
harm in the potential for others to imitate the defendant's activity:
"If BE's activity is allowed to continue unchecked, it would encourage other
auction aggregators to engage in similar recursive searching of the eBay system
such that eBay would suffer irreparable harm from reduced system performance,
system unavailability, or data losses." (Id. at p. 1066.) Again, in addressing the likelihood
of eBay's success on its trespass to chattels cause of action, the court held
the evidence of injury to eBay's computer system sufficient to support a preliminary
injunction: "If the court were to hold otherwise, it would likely encourage
other auction aggregators to crawl the eBay site, potentially to the point
of denying effective access to eBay's customers. If preliminary injunctive
relief were denied, and other aggregators began to crawl the eBay site, there
appears to be little doubt that the load on eBay's computer system would qualify
as a substantial impairment of condition or value." (Id.
at pp. 1071-1072.)
Another district court followed eBay on
similar facts -- a domain name registrar's claim against a Web hosting and development
site that robotically searched the registrar's database of newly registered
domain names in search of business leads -- in
Register.com,
Inc. v. Verio, Inc., supra, 126 F.Supp.2d at pages 249-251. Although the plaintiff
was unable to measure the burden the defendant's searching had placed on its
system (id. at pp. 249-250), the district court, quoting the declaration
of one of the plaintiff's officers, found sufficient evidence of threatened
harm to the system in the possibility the defendant's activities would be
copied by others: "'I believe that if Verio's searching of Register.com's
WHOIS database were determined to be lawful, then every purveyor of Internet-based
services would engage in similar conduct.'" (Id.
at p. 250.) Like eBay, the court observed, Register.com had a legitimate
fear "that its servers will be flooded by search robots." (Id. at p. 251.)
In the third decision discussing robotic data collection as
a trespass,
Ticketmaster Corp. v. Tickets.com, Inc., supra,
2000 WL 1887522 (Ticketmaster),
the court, distinguishing eBay,
found
insufficient evidence
of harm to the chattel to constitute an actionable trespass: "A basic
element of trespass to chattels must be physical harm to the chattel (not
present here) or some obstruction of its basic function (in the court's opinion
not sufficiently shown here). . . . The comparative use
[by the defendant of the plaintiff's computer system] appears very small and
there is no showing that the use interferes to any extent with the regular
business of [the plaintiff]. . . .
Nor here
is the specter of dozens or more parasites joining the fray, the cumulative
total of which could affect the operation of [the
plaintiff's] business." (Id. at p. *4, italics
added.)
In the decisions so far reviewed, the defendant's
use of the plaintiff's computer system was held sufficient to support an action
for trespass when it actually did, or threatened to, interfere with the intended
functioning of the system, as by significantly reducing its available memory
and processing power. In Ticketmaster,
supra, 2000 WL 1887522, the one case where no such effect, actual or threatened,
had been demonstrated, the court found insufficient evidence of harm to support
a trespass action. These decisions do not persuade us to Intel's position
here, for Intel has demonstrated neither any appreciable effect on the operation
of its computer system from Hamidi's messages, nor any likelihood that Hamidi's
actions will be replicated by others if found not to constitute a trespass.
That Intel does not claim the type of functional
impact that spammers and robots have been alleged to cause is not surprising
in light of the differences between Hamidi's activities and those of a commercial
enterprise that uses sheer quantity of messages as its communications strategy.
Though Hamidi sent thousands of copies of the same message on six occasions
over 21 months, that number is minuscule compared to the amounts of mail sent
by commercial operations. The individual advertisers sued in America Online, Inc. v. IMS, supra, 24 F.Supp.2d
at page 549, and America Online, Inc. v. LCGM, Inc., supra, 46 F.Supp.2d
at page
448, were alleged to have sent more than 60 million messages
over 10 months and more than 92 million messages over seven months, respectively.
Collectively, UCE has reportedly come to constitute about 45 percent of all
e-mail. (Hansell, Internet Is Losing Ground in Battle Against Spam,
N.Y. Times (Apr. 22, 2003) p. A1, col. 3.) The functional burden on
Intel's computers, or the cost in time to individual recipients, of receiving
Hamidi's occasional advocacy messages cannot be compared to the burdens and
costs caused ISP's and their customers by the ever-rising deluge of commercial
e-mail.
Intel relies on language in the eBay decision suggesting that unauthorized
use of another's chattel is actionable even without any showing of injury:
"Even if, as [defendant] BE argues, its searches use only a small amount of
eBay's computer system capacity, BE has nonetheless deprived eBay of the ability
to use that portion of its personal property for its own purposes. The law
recognizes no such right to use another's personal property."
(eBay,
supra, 100 F.Supp.2d at p. 1071.) But as the eBay
court went on immediately to find that the defendant's conduct, if widely
replicated, would likely impair the functioning of the plaintiff's
system (id.
at pp. 1071-1072), we do not read the quoted remarks
as expressing the court's complete view of the issue. In isolation, moreover,
they would not be a correct statement of California or general American law
on this point. While one may have no right temporarily to use
another's personal property, such use is actionable as a trespass only if
it "has proximately caused injury."
(Thrifty-Tel, supra,
46 Cal.App.4th at p.
1566.) "[I]n the absence of any actual damage the action
will not lie."
(Prosser & Keeton, Torts, supra,
§ 14, p. 87.) Short of dispossession, personal injury, or physical damage
(not present here), intermeddling is actionable only if "the chattel is impaired
as to its condition, quality, or value, or [¶] . . . the possessor is deprived
of the use of the chattel for a substantial time." (Rest.2d Torts, § 218,
pars. (b), (c).) In particular, an actionable deprivation of use "must be
for a time so substantial that it is possible to estimate the loss caused
thereby. A mere momentary or theoretical deprivation of use is not sufficient
unless there is a dispossession . . . ."
(Id., com. i, p. 423.)
That Hamidi's messages temporarily used some portion of the Intel computers'
processors or storage is, therefore, not enough; Intel must, but does not,
demonstrate some measurable loss from the use of its computer
system.
In addition to impairment of system functionality,
CompuServe and its progeny also refer to the ISP's loss of business
reputation and customer goodwill, resulting from the inconvenience and cost
that spam causes to its members, as harm to the ISP's legally protected interests
in its personal property. (See CompuServe,
supra, 962 F.Supp.2d at p. 1023; Hotmail Corp. v. Van$ Money Pie, Inc., supra, 1998 WL 388389
at p. *7; America Online, Inc. v. IMS, supra, 24 F.Supp.2d
at p. 550.) Intel argues that its own interest in employee productivity,
assertedly disrupted by Hamidi's messages, is a comparable protected interest
in its computer system. We disagree.
Whether the economic injuries identified in CompuServe were properly considered injuries to the ISP's possessory
interest in its personal property, the type of property interest the tort
is primarily intended to protect (see Rest.2d Torts, § 218 & com.
e, pp. 421-422; Prosser & Keeton, Torts, supra, § 14, p. 87), has been questioned.
[6] "[T]he court broke the chain between the trespass and
the harm, allowing indirect harms to CompuServe's business interests -- reputation,
customer goodwill, and employee time -- to count as harms to the chattel
(the server)." (Quilter, The Continuing Expansion of Cyberspace
Trespass to Chattels, supra, 17 Berkeley Tech. L.J. at pp. 429-430.) "[T]his
move cuts trespass to chattels free from its moorings of dispossession or
the equivalent, allowing the court free reign [sic]
to hunt for 'impairment.'" (Burk, The Trouble
with Trespass (2000) 4 J. Small &
Emerging Bus.L. 27, 35.) But even if the loss of goodwill identified
in CompuServe were the type of injury that would give rise to a trespass
to chattels claim under California law, Intel's position would not follow,
for Intel's claimed injury has even less connection to its personal property
than did CompuServe's.
CompuServe's customers were annoyed because the system was
inundated with unsolicited commercial messages, making its use for personal
communication more difficult and costly. (CompuServe,
supra, 962 F.Supp. at p. 1023.) Their complaint, which allegedly
led some to cancel their CompuServe service, was about the functioning
of CompuServe's electronic mail service.
Intel's workers, in contrast, were allegedly distracted from their work not
because of the frequency or quantity of Hamidi's messages, but because of
assertions and opinions the messages conveyed. Intel's complaint is
thus about the contents of the messages
rather than the functioning of the company's e-mail system. Even accepting
CompuServe's economic injury rationale, therefore, Intel's position represents
a further extension of the trespass to chattels tort, fictionally recharacterizing
the allegedly injurious effect of a communication's contents on recipients as an impairment to the device which transmitted
the message.
This theory of "impairment by content" (Burk, The Trouble with Trespass, supra, 4 J. Small
& Emerging Bus.L. at p. 37) threatens to stretch trespass law to cover
injuries far afield from the harms to possession the tort evolved to protect.
Intel's theory would expand the tort of trespass to chattels to cover
virtually any unconsented-to communication that, solely because of its content,
is unwelcome to the recipient or intermediate transmitter. As the dissenting
justice below explained,
"'Damage' of this nature -- the distraction of
reading or listening to an unsolicited communication -- is not within the scope
of the injury against which the trespass-to-chattel tort protects, and indeed
trivializes it. After all, '[t]he property interest protected by the
old action of trespass was that of possession; and this has continued to affect
the character of the action.' (Prosser & Keeton on Torts, supra, § 14, p. 87.) Reading an e-mail transmitted
to equipment designed to receive it, in and of itself, does not affect the
possessory interest in the equipment. [¶] Indeed, if a chattel's receipt
of an electronic communication constitutes a trespass to that chattel, then
not only are unsolicited telephone calls and faxes trespasses to chattel,
but unwelcome radio waves and television signals also constitute a trespass
to chattel every time the viewer inadvertently sees or hears the unwanted
program." We agree. While unwelcome
communications, electronic or otherwise, can cause a variety of injuries to
economic relations, reputation and emotions, those interests are protected
by other branches of tort law; in order to address them, we need not create
a fiction of injury to the communication system.
Nor may Intel appropriately assert a property interest in its employees' time. "The Restatement
test clearly speaks in the first instance to the
impairment of the chattel. . . .
But employees are not chattels (at least
not in the legal sense of the term)." (Burk, The Trouble with Trespass,
supra, 4 J. Small & Emerging Bus.L. at p. 36.) Whatever interest Intel
may have in preventing its employees from receiving disruptive communications,
it is not an interest in personal property, and trespass to chattels is therefore
not an action that will lie to protect it. Nor, finally, can the fact Intel
staff spent time attempting to block Hamidi's messages be bootstrapped into
an injury to Intel's possessory interest in its computers. To quote,
again, from the dissenting opinion in the Court of Appeal: "[I]t is
circular to premise the damage element of a tort solely upon the steps taken
to prevent the damage. Injury can only be established by the completed
tort's consequences, not by the cost of the steps taken to avoid the injury
and prevent the tort; otherwise, we can create injury for every supposed tort."
Intel connected its e-mail system to the Internet and permitted
its employees to make use of this connection both for business and, to a reasonable
extent, for their own purposes. In doing so, the company necessarily
contemplated the employees' receipt of unsolicited as well as solicited communications
from other companies and individuals. That some communications would,
because of their contents, be unwelcome to Intel management was virtually
inevitable. Hamidi did nothing but use the e-mail system for its intended
purpose -- to communicate with employees. The system worked as designed,
delivering the messages without any physical or functional harm or disruption.
These occasional transmissions cannot reasonably be viewed as impairing the
quality or value of Intel's computer system. We conclude, therefore,
that Intel has not presented undisputed facts demonstrating an injury to its
personal property, or to its legal interest in that property, that support,
under California tort law, an action for trespass to chattels.
II. Proposed Extension of California Tort Law
We next consider whether California common law should be extended
to cover, as a trespass to chattels, an otherwise harmless electronic communication
whose contents are objectionable. We decline to so expand California
law. Intel, of course, was not the recipient of Hamidi's messages, but
rather the owner and possessor of computer servers used to relay the messages,
and it bases this tort action on that ownership and possession. The
property rule proposed is a rigid one, under which the sender of an electronic
message would be strictly liable to the owner of equipment through which the
communication passes -- here, Intel -- for any consequential injury flowing from
the contents of the communication. The arguments of amici
curiae and academic writers on this topic, discussed below, leave us highly
doubtful whether creation of such a rigid property rule would be wise.
Writing on behalf of several industry groups appearing as amici
curiae, Professor Richard A. Epstein of the University of Chicago urges us
to excuse the required showing of injury to personal property in cases of
unauthorized electronic contact between computers, "extending the rules of
trespass to real property to all interactive Web sites and servers."
The court is thus urged to recognize, for owners of a particular species of
personal property, computer servers, the same interest in inviolability as
is generally accorded a possessor of land. In effect, Professor Epstein
suggests that a company's server should be its castle, upon which any unauthorized
intrusion, however harmless, is a trespass.
Epstein's argument derives, in part, from the familiar metaphor
of the Internet as a physical space, reflected in much of the language that
has been used to describe it: "cyberspace," "the information superhighway,"
e-mail
"addresses," and the like. Of course, the Internet is also frequently
called simply the "Net," a term, Hamidi points out, "evoking a fisherman's
chattel." A major component of the Internet is the World Wide "Web,"
a descriptive term suggesting neither personal nor real property, and "cyberspace"
itself has come to be known by the oxymoronic phrase
"virtual reality," which
would suggest that any real property "located" in "cyberspace" must be "virtually
real" property. Metaphor is a two‑edged sword.
Indeed, the metaphorical application of real property rules would
not, by itself, transform a physically harmless electronic intrusion on a
computer server into a trespass. That is because, under California law,
intangible intrusions on land, including electromagnetic transmissions, are
not actionable as trespasses (though they may be as nuisances) unless they
cause physical damage to the real property. (San Diego Gas &
Electric Co. v. Superior Court (1996) 13 Cal.4th 893, 936-937.) Since Intel
does not claim Hamidi's electronically transmitted messages physically damaged
its servers, it could not prove a trespass to land even were we to treat the
computers as a type of real property. Some further extension of the
conceit would be required, under which the electronic signals Hamidi sent
would be recast as tangible intruders, perhaps as tiny messengers rushing
through the "hallways" of Intel's computers and bursting out of employees'
computers to read them Hamidi's missives. But such fictions promise
more confusion than clarity in the law. (See eBay, supra,
100
F.Supp.2d at pp. 1065-1066 [rejecting eBay's argument that the defendant's
automated data searches "should be thought of as equivalent to sending in
an army of 100,000 robots a day to check the prices in a competitor's store"].)
The plain fact is that computers, even those making up the Internet,
are -- like such older communications equipment as telephones and fax machines --
personal property, not realty. Professor Epstein observes that "[a]lthough
servers may be moved in real space, they cannot be moved in cyberspace," because
an Internet server must, to be useful, be accessible at a known address.
But the same is true of the telephone: to be useful for incoming communication,
the telephone must remain constantly linked to the same number (or, when the
number is changed, the system must include some forwarding or notification
capability, a qualification that also applies to computer addresses).
Does this suggest that an unwelcome message delivered through a telephone
or fax machine should be viewed as a trespass to a type of real property?
We think not: As already discussed, the contents of a telephone communication
may cause a variety of injuries and may be the basis for a variety of tort
actions (e.g., defamation, intentional infliction of emotional distress, invasion
of privacy), but the injuries are not to an interest in property, much less
real property, and the appropriate tort is not trespass. [7]
More substantively, Professor Epstein argues that a rule of computer
server inviolability will, through the formation or extension of a market
in computer‑to‑computer access, create "the right social result."
In most circumstances, he predicts, companies with computers on the Internet
will continue to authorize transmission of information through e-mail, Web
site searching, and page linking because they benefit by that open access.
When a Web site owner does deny access to a particular sending, searching,
or linking computer, a system of "simple one-on-one negotiations" will arise
to provide the necessary individual licenses.
Other scholars are less optimistic about such a complete propertization
of the Internet. Professor Mark Lemley of the University of California,
Berkeley, writing on behalf of an amici curiae group of professors of intellectual
property and computer law, observes that under a property rule of server inviolability,
"each of the hundreds of millions of [Internet] users must get permission
in advance from anyone with whom they want to communicate and anyone who owns
a server through which their message may travel." The
consequence for e-mail could be a substantial reduction in the freedom of
electronic communication, as the owner of each computer through which an electronic
message passes could impose its own limitations on message content or source.
As Professor Dan Hunter of the University of Pennsylvania asks rhetorically:
"Does this mean that one must read the 'Terms of Acceptable Email Usage' of
every email system that one emails in the course of an ordinary day?
If the University of Pennsylvania had a policy that sending a joke by email
would be an unauthorized use of their system, then under the logic of [the
lower court decision in this case], you commit 'trespass' if you emailed me
a . . . cartoon." (Hunter,
Cyberspace as Place, and the Tragedy of the Digital Anticommons (2003)
91 Cal. L.Rev. 439, 508-509.)
Web site linking, Professor Lemley further observes, "would exist
at the sufferance of the linked-to party, because a Web user who followed
a 'disapproved' link would be trespassing on the plaintiff's server, just
as sending an e-mail is trespass under the [lower] court's theory."
Another writer warns that "[c]yber-trespass theory
will curtail the free flow of price and product information on the Internet
by allowing website owners to tightly control who and what may enter and make
use of the information housed on its Internet site." (Chang, Bidding
on Trespass: eBay, Inc. v. Bidder's Edge, Inc. and the Abuse of Trespass
Theory in Cyberspace Law (2001) 29 AIPLA
Q.J. 445, 459.) A leading scholar of Internet law and policy, Professor
Lawrence Lessig of Stanford University, has criticized Professor Epstein's
theory of the computer server as quasi-real property, previously put forward
in the eBay case (eBay, supra, 100 F.Supp.2d 1058), on the ground that it ignores the costs
to society in the loss of network benefits: "eBay benefits greatly from
a network that is open and where access is free. It is this general
feature of the Net that makes the Net so valuable to users and a source of
great innovation. And to the extent that individual sites begin to impose
their own rules of exclusion, the value of the network as a network declines.
If machines must negotiate before entering any individual site, then the costs
of using the network climb." (Lessig, The Future of Ideas: The
Fate of the Commons in a Connected World (2001) p. 171; see also Hunter,
Cyberspace as Place, and the Tragedy
of the Digital Anticommons, supra, 91 Cal. L.Rev. at p. 512 ["If we continue to mark out anticommons
claims in cyberspace, not only will we preclude better, more innovative uses
of cyberspace resources, but we will lose sight of what might be possible"].)
We discuss this debate among the amici curiae and academic writers
only to note its existence and contours, not to attempt its resolution.
Creating an absolute property right to exclude undesired communications from
one's e-mail and Web servers might help force spammers to internalize the
costs they impose on ISP's and their customers. But such a property
rule might also create substantial new costs, to e‑mail and e-commerce
users and to society generally, in lost ease and openness of communication
and in lost network benefits. In light of the unresolved controversy, we would be acting
rashly to adopt a rule treating computer servers as real property for purposes
of trespass law.
The Legislature has already adopted
detailed regulations governing UCE. (Bus. & Prof. Code, §§ 17538.4,
17538.45; see generally Ferguson v. Friendfinders, Inc.,
supra, 94 Cal.App.4th 1255.)
It may see fit in the future also to regulate noncommercial e-mail, such as
that sent by Hamidi, or other kinds of unwanted contact between computers
on the Internet, such as that alleged in eBay, supra, 100
F.Supp.2d 1058. But we are not persuaded that
these perceived problems call at present for judicial creation of a rigid
property rule of computer server inviolability. We therefore decline
to create an exception, covering Hamidi's unwanted electronic messages to
Intel employees, to the general rule that a trespass to chattels is not actionable
if it does not involve actual or threatened injury to the personal property
or to the possessor's legally protected interest in the personal property.
No such injury having been shown on the undisputed facts, Intel was not entitled
to summary judgment in its favor.
III. Constitutional Considerations
Because we conclude no trespass to chattels
was shown on the summary judgment record, making the injunction improper on
common law grounds, we need not address at length the dissenters' constitutional
arguments. A few clarifications are nonetheless in order.
Justice Mosk asserts that this case
involves only "a private entity seeking to enforce private trespass rights."
(Dis. opn. of Mosk, J., post, at p.
14.) But the injunction here was issued by a state court. While
a private refusal to transmit another's electronic speech generally does not
implicate the First Amendment, because no governmental action is involved
(see Cyber Promotions, Inc. v. America Online, Inc.
(E.D.Penn. 1996) 948 F.Supp. 436, 441-445 [spammer could not force private
ISP to carry its messages]), the use of government
power, whether in enforcement of a statute or ordinance or by an award of damages or an injunction in a private
lawsuit, is state action that must comply
with First Amendment limits. (Cohen v. Cowles Media Co. (1991)
501 U.S. 663, 668; NAACP v. Claiborne Hardware Co. (1982) 458 U.S. 886, 916, fn. 51;
New York Times v. Sullivan
(1964) 376 U.S. 254, 265.) Nor
does the nonexistence of a "constitutional right to trespass" (dis. opn. of
Mosk, J.,
post, at p. 14) make
an injunction in this case per se valid. Unlike, for example, the trespasser-to-land
defendant in Church of Christ in Hollywood v. Superior Court
(2002) 99 Cal.App.4th 1244, Hamidi himself had no
tangible presence on Intel property, instead speaking from his own home through
his computer. He no more invaded Intel's property than does a protester
holding a sign or shouting through a bullhorn outside corporate headquarters,
posting a letter through the mail, or telephoning to complain of a corporate
practice. (See Madsen v. Women's Health Center (1994) 512 U.S. 753, 765 [injunctions restraining such
speakers must "burden no more speech than necessary to serve a significant
government interest"].)
Justice Brown relies upon a constitutional "right not to listen,"
rooted in the listener's "personal autonomy" (dis. opn. of Brown, J., post, at p. 11), as compelling a remedy against Hamidi's messages,
which she asserts were sent to "unwilling" listeners (id., at p. 4). Even assuming a corporate entity could under
some circumstances claim such a personal right, here the intended and actual
recipients of Hamidi's messages were individual Intel employees, rather than
Intel itself. The record contains no evidence Hamidi sent messages to
any employee who notified him such messages were unwelcome. In any event,
such evidence would, under the dissent's rationale of a right not to
listen, support only a narrow injunction
aimed at protecting individual recipients who gave notice
of their rejection. (See
Bolger
v. Youngs Drug Products
Corp. (1983) 463 U.S. 60, 72 [government may not act on behalf of all addressees by generally
prohibiting mailing of materials related to contraception, where those recipients
who may be offended can simply ignore and discard the materials]; Martin
v. City of Struthers (1943) 319 U.S.
141, 144 [anti-canvassing ordinance improperly
"substitutes the judgment
of the community for the judgment of the individual householder"]; cf. Rowan
v. U.S. Post Office Dept. (1970) 397 U.S.
728, 736 ["householder" may exercise "individual autonomy" by refusing delivery
of offensive mail].) The principal of a right not to listen, founded in personal
autonomy, cannot justify the sweeping injunction issued here against all communication
to Intel addresses, for such a right, logically, can be exercised only by,
or at the behest of, the recipient himself or herself.
WERDEGAR, J.
WE CONCUR:
KENNARD, J.
MORENO, J.
PERREN, J.*
* Associate Justice of the Court of Appeal, Second Appellate District, Division Six, assigned by the Chief Justice pursuant to article VI, section 6 of the California Constitution.
CONCURRING OPINION BY KENNARD,
J.
I concur.
Does a person commit the tort of trespass to chattels
by making occasional personal calls to a mobile phone despite the stated objection
of the person who owns the mobile phone and pays for the mobile phone service?
Does it matter that the calls are not made to the mobile phone's owner, but
to another person who ordinarily uses that phone? Does it matter that
the person to whom the calls are made has not objected to them? Does
it matter that the calls do not damage the mobile phone or reduce in any significant
way its availability or usefulness?
The majority concludes, and I agree, that using
another's equipment to communicate with a third person who is an authorized
user of the equipment and who does not object to the communication is trespass
to chattels only if the communications damage the equipment or in some significant
way impair its usefulness or availability.
Intel has my sympathy. Unsolicited and unwanted
bulk e-mail, most of it commercial, is a serious annoyance and inconvenience
for persons who communicate electronically through the Internet, and bulk
e-mail that distracts employees in the workplace can adversely affect overall
productivity. But, as the majority persuasively explains, to establish
the tort of trespass to chattels in California, the plaintiff must prove either
damage to the plaintiff's personal property or actual or threatened impairment
of the plaintiff's ability to use that property. Because plaintiff Intel
has not shown that defendant Hamidi's occasional bulk e-mail messages to Intel's
employees have damaged Intel's computer system or impaired its functioning
in any significant way, Intel has not established the tort of trespass to
chattels.
This is not to say that Intel is helpless either
practically or legally. As a practical matter, Intel need only instruct
its employees to delete messages from Hamidi without reading them and to notify
Hamidi to remove their workplace e-mail addresses from his mailing lists.
Hamidi's messages promised to remove recipients from the mailing list on request,
and there is no evidence that Hamidi has ever failed to do so. From
a legal perspective, a tort theory other than trespass to chattels may provide
Intel with an effective remedy if Hamidi's messages are defamatory or wrongfully
interfere with Intel's economic interests. (See maj. opn., ante, at p. 3.) Additionally, the Legislature continues
to study the problems caused by bulk e-mails and other dubious uses of modern
communication technologies and may craft legislation that accommodates the
competing concerns in these sensitive and highly complex areas.
Accordingly, I join the majority in reversing
the Court of Appeal's judgment.
KENNARD, J.
DISSENTING OPINION OF BROWN, J.
Candidate A finds the vehicles that candidate
B has provided for his campaign workers, and A spray paints the water soluble
message, "Fight corruption, vote for A" on the bumpers. The majority's
reasoning would find that notwithstanding the time it takes the workers to
remove the paint and the expense they incur in altering the bumpers to prevent
further unwanted messages, candidate B does not deserve an injunction unless
the paint is so heavy that it reduces the cars' gas mileage or otherwise depreciates
the cars' market value. Furthermore, candidate B has an obligation to
permit the paint's display, because the cars are driven by workers and not
B personally, because B allows his workers to use the cars to pick up their
lunch or retrieve their children from school, or because the bumpers display
B's own slogans. I disagree.
Intel has invested millions of dollars to develop
and maintain a computer system. It did this not to act as a public forum
but to enhance the productivity of its employees. Kourosh Kenneth Hamidi
sent as many as 200,000 e-mail messages to Intel employees. The time
required to review and delete Hamidi's messages diverted employees from productive
tasks and undermined the utility of the computer system. "There may
. . . be situations in which the value to the owner of a particular type of
chattel may be impaired by dealing with it in a manner that does not affect
its physical condition." (Rest.2d Torts, § 218, com. h, p. 422.)
This is such a case.
The majority repeatedly asserts that Intel objected
to the hundreds of thousands of messages solely due to their content, and
proposes that Intel seek relief by pleading content-based speech torts.
This proposal misses the point that Intel's objection is directed not toward
Hamidi's message but his use of Intel's property to display his message.
Intel has not sought to prevent Hamidi from expressing his ideas on his Web
site, through private mail (paper or electronic) to employees' homes, or through
any other means like picketing or billboards. But as counsel for Intel
explained during oral argument, the company objects to Hamidi's using Intel's
property to advance his message.
Of course, Intel deserves an injunction even if
its objections are based entirely on the e-mail's content. Intel is
entitled, for example, to allow employees use of the Internet to check stock
market tables or weather forecasts without incurring any concomitant obligation
to allow access to pornographic Web sites. (Loving v. Boren
(W.D.Okla. 1997) 956 F.Supp. 953, 955.) A private property owner may
choose to exclude unwanted mail for any reason, including its content.
(Rowan v. U.S. Post Office Dept.
(1970) 397 U.S. 728, 738 (Rowan);
Tillman v. Distribution Systems of America
Inc. (App. Div. 1996) 648 N.Y.S.2d 630,
635 (Tillman).)
The majority refuses to protect Intel's interest
in maintaining the integrity of its own system, contending that: (1)
Hamidi's mailings did not physically injure the system; (2) Intel receives
many unwanted messages, of which Hamidi's are but a small fraction; (3) Intel
must have contemplated that it would receive some unwanted messages; and (4)
Hamidi used the e-mail system for its intended purpose, to communicate with
employees.
Other courts have found a protectible interest
under very similar circumstances. In Thrifty-Tel v. Bezenek (1996) 46 Cal.App.4th 1559 (Thrifty-Tel), the Court of Appeal found a trespass to chattels
where the defendants used another party's access code to search for an authorization
code with which they could make free calls. The defendants' calls did
not damage the company's system in any way; they were a miniscule fraction
of the overall communication conducted by the phone network; and the company
could have reasonably expected that some individuals would attempt to obtain
codes with which to make free calls (just as stores expect shoplifters).
Moreover, had the defendants succeeded in making free calls, they would have
been using the telephone system as intended. (Id. at p. 1563.)
Because I do not share the majority's antipathy
toward property rights and believe the proper balance between expressive activity
and property protection can be achieved without distorting the law of trespass,
I respectfully dissent.
The Instant Finding Of A Trespass Conforms The
Law On Electronic Mail To That Of Other Forms Of Communication
The majority endorses the view of the Court of
Appeal dissent, and review a finding of a trespass in this case as a radical
decision that will endanger almost every other form of expression. Contrary
to these concerns, the Court of Appeal decision belongs not to a nightmarish
future but to an unremarkable past -- a long line of cases protecting the right
of an individual not to receive an unwanted message after having expressed
that refusal to the speaker. It breaks no new legal ground and follows
traditional rules regarding communication.
It is well settled that the law protects a person's
right to decide to whom he will speak, to whom he will listen, and to whom
he will not listen. (Martin v. City of Struthers (1943) 319 U.S. 141, 149 (Martin) [noting the "constitutional rights of those desiring
to distribute literature and those desiring to receive it, as well as those
who choose to exclude such distributors"].) As the United States Supreme
Court observed, "we have repeatedly held that individuals are not required
to welcome unwanted speech into their homes" (Frisby v. Schultz
(1988) 487 U.S. 474, 485), whether the unwanted speech comes in the form of
a door-to-door solicitor (see Martin,
at pp. 147-148), regular "snail" mail
(Rowan, supra,
397 U.S. 728), radio waves (FCC v. Pacifica Foundation (1978) 438 U.S. 726), or other forms of amplified sound
(Kovacs v. Cooper (1949) 336
U.S. 77). (See Frisby v. Schultz,
at p. 485.)
Of course, speakers have rights too, and thus
the result is a balancing: speakers have the right to initiate speech but
the listener has the right to refuse to listen or to terminate the conversation.
This simple policy thus supports Hamidi's right to send e-mails initially,
but not after Intel expressed its objection.
Watchtower Bible and Tract Society v.
Village of Stratton (2002) 536 U.S. 150 does not compel a contrary result.
Watchtower follows Martin,supra, 319 U.S. 141, in
holding that the government may not bar a speaker from a homeowner's door,
but the homeowner surely may.
The Martin court invalidated an ordinance that banned all door-to-door
soliciting (in that case the speech was the noncommercial ideas of a religious
sect), even at homes where the residents wished to hear the speech.
This exclusion "substitute[d] the judgment of the community for the judgment
of the individual householder." (Martin, at
p. 144.) Instead, the court authorized the
property owner to indicate his desire not to be disturbed. "This or
any similar regulation leaves the decision as to whether distributers of literature
may lawfully call at a home where it belongs -- with the homeowner himself."
(Id. at p. 148.) A speaker is
entitled to speak with willing listeners but not unwilling ones. "A
city can punish those who call at a home in defiance of the previously
expressed will of the occupant . . . ."
(Ibid.,
italics
added.) Watchtower, supra,
536 U.S.
150, reaffirmed the listener's complete autonomy to accept or reject offered speech.
Martin further recognized that the decisions regarding whether
to accept a particular message must be made by a nongovernmental actor, but
not necessarily by every single potential listener on an individual level.
"No one supposes . . . that the First Amendment prohibits a state from preventing
the distribution of leaflets in a church against the will of the church
authorities."
(Martin, supra,
319 U.S. at p. 143, italics added.) Unanimity among the congregation
is not required. (See also Church of Christ in Hollywood v.
Superior Court (2002) 99 Cal.App.4th 1244
(Church of Christ).) The
Supreme Court reaffirmed this rule in Lloyd Corp. v. Tanner
(1972) 407 U.S. 551 (Lloyd)
and Hudgens v. NLRB (1976) 424
U.S. 507, where private shopping mall owners validly excluded speakers from
their malls. The owners could make this decision, even though they were
not the "intended and actual recipients of [the speakers'] messages."
(Maj. opn., ante, at p. 28.) The owners had
no obligation to obtain the agreement of every individual store within the mall,
or of every employee within every store in the mall.
This rule applies not only to real property but
also to chattels like a computer system. In Loving v. Boren, supra,
956 F.Supp. at page 955, the court held that the University of Oklahoma could
restrict the use of its computer system to exclude pornographic messages,
notwithstanding the contrary preferences of any individual faculty member
(or student). Intel may similarly control the use of its own property,
regardless of any specific employee's contrary wishes.
(See also Bus.
& Prof. Code, § 17538.4, subd. (h).) In any event, Hamidi had
ample opportunity in his preobjection e-mails to direct employees to his Web
site or request the employees' private e-mail addresses. He thus continues
to use the internal Intel network to speak to an unreceptive audience.
Accordingly, all that matters is that Intel exercised
the right recognized in Martin to exclude unwanted speech. The instant case
is considerably easier than Lloyd
and Hudgens in light of the severe infringement on Intel's autonomy.
Whereas the mall owners had been asked merely to allow others to speak, Intel,
through its server, must itself actively "participate in the dissemination
of an ideological message by displaying it on . . . private property in a
manner and for the express purpose that it be observed and read . . . ."
(Wooley v. Maynard (1977) 430
U.S. 705, 713.)
The principle that a speaker's
right to speak to a particular listener exists for only so long as the listener
wishes to listen applies also to mail delivery. (Rowan, supra,
397 U.S. 728.) In Bolger v. Youngs Drug Products Corp.
(1983) 463 U.S. 60
(Bolger),
the court struck down a law barring the mailing of information regarding contraception
because the government was deciding
which messages could be delivered. But Bolger
cited Rowan with approval -- a
case that upheld the procedure by which private parties
could refuse to receive specific materials. "[A]
sufficient measure of individual autonomy must survive to permit every householder
to exercise control over unwanted mail." (Rowan, supra,
397 U.S. at p. 736.) Citing Martin, supra, 319 U.S. 141, Rowan
held "a
mailer's right to communicate must stop at the mailbox of an unreceptive addressee
. . . . [¶] . . . [¶] To hold less would tend to license a form
of trespass." (Rowan, at pp. 736-737, italics added.)
Furthermore, Bolger expressly contemplated that some family members would
exclude materials on behalf of others; the right to accept or reject speech
thus belonged to the household, not each individual member.
(Bolger, at p. 73.)
The pertinent precedent
for an anti-spam case is Rowan, which
involved private action, not Bolger, which involved governmental action. "'[H]ere
we are not dealing with a government agency which seeks to preempt in some
way the ability of a publisher to contact a potential reader; rather, we are
dealing with a reader who is familiar with the publisher's product, and who
is attempting to prevent the unwanted dumping of this product on his property."
(CompuServe, supra,
962 F.Supp. at p. 1027, quoting Tillman, supra,
648 N.Y.S.2d at p. 635.)
Rowan further held the recipient could reject a message for
any subjective reason, including annoyance or discomfort at its content.
(Rowan, supra,
397 U.S. at p. 738.) A private actor thus has no obligation to hear
all messages just because he chooses to hear some. A homeowner's desire
to receive letters from relatives or friends does not compel him to accept
offensive solicitations. It is therefore possibly true but certainly
immaterial that Intel might have expected that some unwanted messages would
be sent to its employees. A store that opens its doors to the public
should reasonably expect some individuals will attempt to shoplift, but the
store does not thereby incur an obligation to accept their presence and the
disruption they
cause.
If we did create an "accept
one, accept all" rule, whereby a party's acceptance of outside mail abrogates
the right to exclude any messages, the result would likely be less speech,
not more. Courts have recognized the seeming paradox that permitting
the exclusion of speech is necessary to safeguard it. "It is ironic
that if defendants were to prevail on their First Amendment arguments, the
viability of electronic mail as an effective means of communication for the
rest of society would be put at risk."
(CompuServe, supra,
962 F.Supp. at p. 1028.) The Court of Appeal below likewise observed
that employers' tolerance for reasonable personal use of computers "would
vanish if they had no way to limit such personal usage of company equipment."
(Cf.
Miami Herald Publishing Co. v. Tornillo (1974) 418 U.S. 241, 256 [compulsory fair reply law
would deter newspaper from speaking to avoid forced expression of disagreeable
speech].) Furthermore, merely permitting exclusion may be insufficient absent a mechanism for
enforcement. If spamming expands to a new volume of activity, "[t]he
cost increases that would result from a massive increase in volume could even
lead many sites to discontinue supporting standard e-mail altogether.
Within a few years, e-mail may no longer be the near-universal method for
communicating with people via the Internet that it is today." (Sorkin,
Technical and Legal Approaches to Unsolicited Electronic Mail
(2001) 35 U.S.F. L.Rev. 325, 338-339, fn. omitted (Sorkin).)
The majority expresses its agreement with the
dissent below, which found that if the lost productivity of Intel's employees
serves as the requisite injury, "then every unsolicited communication that
does not further the business's objectives (including telephone calls) interferes
with the chattel. . . . [¶] . . . [¶]
. . . Under Intel's theory, even lovers' quarrels
could turn into trespass suits by reason of the receipt of unsolicited letters
or calls from the jilted lover. Imagine what happens after the angry
lover tells her fiancé not to call again and violently hangs up the phone.
Fifteen minutes later the phone rings. Her fiancé wishing to make up?
No, trespass to chattel." But just as private citizens may deny access
to door-to-door solicitors or mailers, they may also maintain the integrity
of their phone system from callers they wish to exclude. A telephone,
no less than an envelope, may be an instrument of trespass. (See Thrifty-Tel,
Inc., supra, 46 Cal.App.4th at pp. 1566-1567.)
Individuals may not commandeer the communications
systems of unwilling listeners, even if the speakers are jilted lovers who
wish to reconcile. (People v. Miguez
(Crim. Ct. 1990) 556 N.Y.S.2d 231.) The Miguez defendant repeatedly left messages on the complainant's answering
machine and pager, "interrupting him in his professional capacity as a doctor."
(Id. at p. 232.) It was the disruptive
volume (not the specific content) of calls from which the
complainant was entitled to relief. Similarly, an individual could not
lawfully telephone a police department 28 times in 3 hours and 20 minutes
to inquire about a civil matter where the police told him not to call because
he was disrupting police operations. (People v. Smith
(App.Div. 1977) 392 N.Y.S.2d 968, 969-970.)
The law on faxes is even stricter. As faxes
shift the costs of speech from the speaker to the listener, senders of commercial
e-mail must obtain prior consent from the recipient. (47 U.S.C.
§ 227.) Likewise, the users of automated telephone dialers also
must obtain prior consent where they result in costs to the recipient.
(47 U.S.C. § 227(b)(1)(A)(iii); Missouri ex. rel. Nixon v. American
Blast Fax, Inc. (8th Cir. 2003) 323 F.3d
649, 657 (Blast Fax).) Because e-mail permits mass unwanted communications
without the sender having to bear the costs of postage or labor, there is
a much greater incentive for sending unwanted e-mail, and thus the potential
volume of unwanted e-mail may create even greater problems for recipients
than the smaller volume of unwanted faxes. (Whang, supra, 37
San Diego L.Rev. at p. 1216 & fn. 112.)
In any event, honoring the wishes of a party who requests the cessation of
unwanted telecommunications, whether by phone, fax or e-mail, does nothing
more than apply Martin to today's technology.
(Shannon, Combating Unsolicited Sales Calls: The "Do-Not-Call" Approach
to Solving the Telemarketing Problem (2001)
27 J. Legis. 381, 394.)
Therefore, before the listener objects, the speaker
need not fear he is trespassing. Afterwards, however, the First Amendment
principle of respect for personal autonomy compels forbearance. "The
Court has traditionally respected the right of a householder to bar, by order
or notice, [speakers] from his property. See Martin v. City of Struthers,
supra, . . . . In this case the mailer's
right to communicate is circumscribed only by an affirmative act of the addressee
giving notice that he wishes no further mailings
from that mailer." (Rowan, supra,
397 U.S. at p. 737, italics added.) Speakers need not obtain affirmative
consent before speaking, and thus have no reason to fear unexpected liability
for trespass, but they must respect the decisions of listeners once expressed.
The First Amendment protects the right not to listen just as it protects the
right to speak.
The Trial Court Correctly Issued The Injunction
Intel had the right to exclude the unwanted speaker
from its property, which Hamidi does not dispute; he does not argue
that he has a to right force unwanted messages on Intel. The instant case
thus turns on the question of whether Intel deserves a remedy for the continuing violation of its rights. I believe it does, and as numerous cases have
demonstrated, an injunction to prevent a trespass to chattels is an appropriate
means of enforcement.
The majority does not find that Hamidi has an
affirmative right to have Intel transmit his messages, but denies Intel any
remedy. Admittedly, the case would be easier if precise statutory provisions
supported relief, but in the rapidly changing world of technology, in which
even technologically savvy providers like America Online and CompuServe are
one step behind spammers, the Legislature will likely remain three or four
steps behind. In any event, the absence of a statutory remedy does not
privilege Hamidi's interference with Intel's property. Nor are content-based
speech torts adequate for violations of property rights unrelated to the speech's
content. In any event, the possibility of another avenue for relief
does not preclude an injunction for trespass to chattels.
The majority denies relief on the theory that
Intel has failed to establish the requisite actual injury. As discussed,
post, however, the injunction was properly granted because
the rule requiring actual injury pertains to damages, not equitable relief,
and thus courts considering comparable intrusions have provided injunctive
relief without a showing of actual injury. Furthermore, there was actual
injury as (1) Intel suffered economic loss; (2) it is sufficient for the injury
to impair the chattel's utility to the owner rather than the chattel's market
value; and (3) even in the absence of any injury to the owner's utility, it
is nevertheless a trespass where one party expropriates for his own use the
resources paid for by another.
Harmless Trespasses to Chattels May be Prevented
Defendant Hamidi used Intel's server in violation
of the latter's demand to stop. This unlawful use of Intel's system
interfered with the use of the system by Intel employees. This misconduct
creates a cause of action. "[I]t is a trespass to damage goods or destroy
them, to make an unpermitted use of them, or to move them from one place to another."
(Prosser & Keeton on Torts (5th ed. 1984) Trespass to Chattels, § 14,
p. 85, fns. omitted & italics added.) "[T]he unlawful taking away
of another's personal property, the seizure of property upon a wrongful execution,
and the appropriation of another's property to one's own use, even
for a temporary purpose, constitute trespasses,
although a mere removal of property without injuring it is not a trespass
when done by one acting rightfully." (7 Speiser et al., American Law of Torts (1990)
Trespass, § 23:23, p. 667 (Speiser) fns. omitted & italics added.)
Regardless of whether property is real or personal,
it is beyond dispute that an individual has the right to have his personal
property free from interference. There is some division among authorities
regarding the available remedy, particularly whether a harmless trespass supports
a claim for nominal damages. The North Carolina Court of Appeal has
found there is no damage requirement for a trespass to chattel. (See
Hawkins v. Hawkins (N.C.Ct.App. 1991) 400 S.E.2d 472, 475.) "A trespass
to chattels is actionable per se
without any proof of actual damage. Any unauthorized touching or moving
of a chattel is actionable at the suit of the possessor of it, even though
no harm ensues." (Salmond & Heuston, The Law of Torts (21st ed.
1996) Trespass to Goods, § 6.2, p. 95, fns. omitted.) Several authorities
consider a harmless trespass to goods actionable per se only if it is intentional.
(Winfield & Jolowicz on Torts
(10th ed. 1975) Trespass to Goods, p. 403
(Winfield & Jolowicz); Clerk & Lindsell on Torts (17th ed. 1995) ¶
13-159, p. 703.) The Restatement Second of Torts, section 218, which
is less inclined to favor liability, likewise forbids unauthorized use and
recognizes the inviolability of personal property. However, the Restatement
permits the owner to prevent the injury
beforehand, or receive compensation
afterward, but not to profit from the trespass through the remedy of damages unrelated to actual harm,
which could result in a windfall.
(Thrifty-Tel,
supra, 46 Cal.App.4th at p. 1569; Whang,
supra, 37 San Diego L.Rev. at p. 1223.) "The interest
of a possessor of a chattel in its inviolability, unlike the similar interest
of a possessor of land, is not given legal protection by an action
for nominal damages for harmless intermeddlings with the chattel. . . .
Sufficient legal protection of the possessor's interest in the mere inviolability
of his chattel is afforded by his
privilege to use reasonable
force to protect his possession against
even harmless interference."
(Rest.2d Torts, § 218, com. e, pp. 421-422, italics added.) Accordingly,
the protection of land and chattels may differ on the question of nominal
damages unrelated to actual injury. The authorities agree, however,
that (1) the chattel is inviolable, (2) the trespassee need not tolerate even
harmless interference, and (3) the possessor may use reasonable force to prevent
it. Both California law and the Restatement authorize reasonable force
regardless of whether the property in question is real or personal.
(Civ. Code, § 51; Rest.2d Torts,
§ 77.)
The law's special respect for land ownership supports
liability for damages even without actual harm. (Speiser, supra, § 23:1, at p. 592.) By contrast, one who
suffers interference with a chattel may prevent
the interference before or during the fact, or recover actual damages
(corresponding to the harm suffered), but at least
according to the Restatement, may not recover damages in excess of those suffered.
But the Restatement expressly refutes defendant's assertion that only real
property is inviolable. From the modest distinction holding that only
victims of a trespass to land may profit in the form of damages exceeding
actual harm, defendant offers the position that only trespasses to land may beprevented. The law
is to the contrary; numerous cases have authorized injunctive relief to safeguard
the inviolability of personal
property.
The law favors prevention over posttrespass recovery,
as it is permissible to use reasonable force to retain possession of a chattel
but not to recover it after possession has been lost. (See 1 Dobbs,
The Law of Torts (2001) §§ 76, 81,
pp. 170, 186; see also Deevy v. Tassi
(1942) 21 Cal.2d 109, 118-119.) Notwithstanding the general rule that
injunctive relief requires a showing of irreparable injury (5 Witkin, Cal.
Procedure (4th ed. 1997) Pleading, § 782,
p. 239), Witkin also observes there are exceptions
to this rule where injunctive relief is appropriate; these include repetitive
trespasses. (Id., § 784, p. 242.)
The first case cited in
that section, Mendelson v. McCabe
(1904) 144 Cal. 230 (Mendelson), is apposite to our analysis.
In entering McCabe's property, Mendelson exceeded
the scope of the consent he received to do so. McCabe had granted Mendelson
the right to pass through his property on condition that Mendelson close the
gates properly, which he did not do. (Mendelson,
supra, 144 Cal. at pp. 231-232.) McCabe "did not allege
that any actual damage had been caused by the acts of [Mendelson] . . . in
leaving the gates open."
(Id. at p. 232.) After finding that Mendelson planned
to continue his conduct over McCabe's objection, we authorized injunctive
relief. (Id. at pp. 233-234.)
Our analysis in Mendelson applies here as well. "The right to an injunction
is not always defeated by the mere absence of substantial damage from the
acts sought to be enjoined. The acts of the plaintiff in leaving the
gates open, if persisted in as he threatened, will constitute a continual
invasion of the right of the defendant to maintain the gates . . . .
Moreover, the only remedy, other than that of an injunction, for the injury
arising from such continued trespass, would be an action against the plaintiff
for damages upon each occasion when he left the gates open. The damage
in each case would be very small, probably insufficient to defray the expenses
of maintaining the action not recoverable as costs. Such remedy is inadequate
and would require numerous petty suits, which it is not the policy of the
law to encourage." (Id. at pp. 232-233.)
Our decision thus noted that injunctive relief
was proper, regardless of actual injury (1) if it is necessary to protect
the trespassee's right to control his property, or (2) if suits for damages
are impractical, because no individual suit would be worthwhile. Accordingly,
we reiterated the rule that "'[a] trespass of a continuing nature, whose
constant recurrence renders the remedy at law inadequate, unless by a multiplicity
of suits, affords sufficient ground for relief.'" (Mendelson,
supra, 144 Cal. at p. 233.) Both
Mendelson grounds support an injunction
here.
"Injunction is a proper remedy against threatened
repeated acts of trespass . . . particularly where the probable injury resulting
therefrom will be 'beyond any method of pecuniary estimation,' and for this
reason irreparable."
(Uptown Enterprises v. Strand (1961) 195 Cal.App.2d 45, 52; see also id. at p. 52 [an otherwise lawful "entry for the purpose
of harassing the owner, giving his business a bad reputation . . . or unjustifiably
interfering with the business relations between him and his patrons is unauthorized,
wrongful and actionable"].) Although
Mendelson and Uptown Enterprises concerned
real property, the principles of safeguarding a party's possessory interest
in property and of not encouraging repetitive litigation apply no less to
trespasses to chattels. Accordingly, several courts have issued injunctive
relief to prevent interference with personal property.
In 1996, the Appellate Division of the New York
Supreme Court considered the claim of plaintiff Tillman, who sought to enjoin
the unwanted delivery of a newspaper onto his property. (Tillman, supra,
648 N.Y.S.2d 630.) He offered no
specific critique of the newspaper's content, observing only
"'[t]here is no reason that we have to clean
up [defendant's] mess.'" (Id.
at
p. 632.) Citing Rowan, Martin,
and Lloyd, the court rejected the defendants' argument "that there
is nothing a homeowner can do to stop the dumping on his or her property of
pamphlets or newspapers, no matter how offensive they might be," and instead
upheld Tillman's right to prevent the mail's delivery, regardless of whether
his objection was due to the quantity (volume) or quality (content) of the
messages. (Tillman, at p. 636.) In authorizing injunctive relief,
the Tillman court found no need to quantify the actual damage created
by the delivery; it merely noted that the homeowner should not be forced either
"to allow such unwanted newspapers to accumulate, or to expend the time and
energy necessary to gather and to dispose of them." (Ibid.) Subsequent courts have extended this policy
to the delivery of e-mail as well.
The CompuServe court followed Tillman
in authorizing an injunction to prevent the delivery
of unwanted e-mail messages.
(CompuServe, supra,
962 F.Supp. 1015.) The majority summarily distinguishes CompuServe
and its progeny by noting there the "plaintiff showed, or was prepared to
show, some interference with the efficient functioning of its computer system."
(Maj. opn., ante, at p. 12.) But although
CompuServe
did note the impairment imposed by the defendant's unsolicited
e-mail, this
was not part of its holding. Just before beginning its analysis,
the court summarized its ruling without mentioning impairment. "[T]his Court
holds that where defendants engaged in a course of conduct of
transmitting a substantial volume of electronic data in the form of unsolicited e-mail
to plaintiff's proprietary computer equipment, where defendants continued
such practice after repeated demands to cease and desist, and where defendants
deliberately evaded plaintiff's affirmative efforts to protect its computer
equipment from such use, plaintiff has a viable claim for trespass to personal
property and is entitled to injunctive relief to protect its property."
(CompuServe,
supra,
962 F.Supp. at p. 1017.) The cited criteria apply fully to Hamidi's
conduct. Likewise, the conclusion of CompuServe's analysis fully applies here: "Defendants' intentional
use of plaintiff's proprietary computer equipment exceeds plaintiff's consent
and, indeed, continued after repeated demands that defendants cease.
Such use is an actionable trespass to plaintiff's chattel." (Id. at p.
1027.)
Post-CompuServe case law has emphasized
that unauthorized use of another's property establishes a trespass, even without
a showing of physical damage. "Although eBay appears unlikely to be
able to show a substantial interference at this time, such a showing is not
required. Conduct that does not amount to a substantial interference
with possession, but which consists of intermeddling with or use of another's
personal property, is sufficient to establish a cause of action for trespass
to chattel."
(eBay, Inc. v. Bidder's Edge, Inc. (N.D.Cal. 2000) 100 F.Supp.2d 1058,
1070.) "While the eBay decision could be read to require an interference that
was more than negligible, . . . this Court concludes that eBay, in fact, imposes no such requirement. Ultimately,
the court in that case concluded that the defendant's conduct was sufficient
to establish a cause of action for trespass not because the interference was
'substantial' but simply because the defendant's conduct amounted to 'use'
of Plaintiff's computer." (Oyster Software, Inc. v. Forms
Processing, Inc. (N.D.Cal., Dec. 6, 2001,
No. C-00-0724 JCS) 2001 WL1736382 at *13.) An intruder is not entitled
to sleep in his neighbor's car, even if he does not chip the paint.
Hamidi concedes Intel's legal entitlement to block
the unwanted messages. The problem is that although Intel has resorted
to the cyberspace version of reasonable force, it has so far been unsuccessful
in determining how to resist the unwanted use of its system. Thus, while
Intel has the legal right to exclude Hamidi from its system, it does not have
the physical ability. It may forbid Hamidi's use, but it can not prevent it.
To the majority, Hamidi's ability to outwit Intel's
cyber defenses justifies denial of Intel's claim to exclusive use of its property.
Under this reasoning, it is not right but might that determines the extent
of a party's possessory interest. Although the world often works this
way, the legal system should not.
Intel Suffered Injury
Even if CompuServe and its progeny deem injury a prerequisite for injunctive
relief, such injury occurred here. Intel suffered not merely an affront
to its dignitary interest in ownership but tangible economic loss. Furthermore,
notwithstanding the calendar's doubts, it is entirely consistent with the
Restatement and case law to recognize a property interest in the subjective
utility of one's property. Finally, case law further recognizes as actionable
the loss that occurs when one party maintains property for its own use and
another party uses it, even if the property does not suffer damage as a result.
Intel Suffered Economic Loss
Courts have recognized the tangible costs imposed by the
receipt of unsolicited bulk e-mail
(UBE). Approximately
10 percent of the cost of Internet access arises from the delivery of
UBE, because networks must expand to ensure their functioning will not be disturbed
by the unwanted messages and must design software to reduce the flood of spam. (Whang,
supra, 37 San Diego L.Rev. at pp. 1203 & fn. 10, 1207 & fn. 37.) Especially where bulk e-mailers mask the true content of their messages in the "header"
(as Hamidi did), there is a shift in costs from sender to recipient that resembles
"'sending junk mail with postage due or making telemarketing calls to someone's
pay-per-minute cellular phone.'" (Ferguson v. Friendfinders (2002)
94 Cal.App.4th 1255, 1268 (Ferguson), quoting State v. Heckel
(Wash. 2001) 24 P.3d 404, 410 (Heckel).) E-mail may be cheaper and more
efficient than other means of communication, but "[t]here is no constitutional requirement
that the incremental cost of sending massive quantities of unsolicited [messages]
must be borne by the recipients." (CompuServe, supra,
962 F.Supp. at p. 1026.)
The Ferguson court noted the tangible economic loss to employers
created by unwanted e-mail. "Individuals who receive UCE can experience
increased Internet access fees because of the time required to sort, read,
discard, and attempt to prevent future sending of UCE. If the individual
undertakes this process at work, his or her employer suffers the
financial consequences of the wasted time."
(Ferguson, supra,
94 Cal.App.4th at p. 1267, italics added.)
CompuServe
likewise observed the recipient of unwanted
e-mail must "sift through, at
his expense, all of the messages in order
to find the ones he wanted or expected to receive." (CompuServe,
supra, 962 F.Supp. at p. 1023, italics added.) Unwanted
messages also drain the equipment's processing power, and slow down the transfers
of electronic data.
(Id. at pp. 1022, 1028.)
The economic costs of unwanted e-mail exist even
if Intel employees, unlike CompuServe subscribers, do not pay directly for
the time they spend on the Internet. No such direct costs appear here, only the opportunity costs of lost
time. But for Intel, "time is money" nonetheless. One justification
for the strict rule against unsolicited faxes is that they "shift costs to
the recipients who are forced to contribute ink, paper, wear on their fax
machines,
as well as personnel time." (Blast Fax, supra,
323 F.3d at p. 652, italics added.) (In re Johnny M.
(2002) 100
Cal.App.4th 1128 [vandalism that diverted salaried employees from
ordinary duties caused economic loss through lost work product].)
Courts have also recognized the harm produced
by unwanted paper mail. Mail sent in violation of a request to stop
creates the "burdens of scrutinizing the mail for objectionable material
and possible harassment." (Rowan, supra,
397 U.S. at p. 735, italics added.) The Tillman
court thus held a newspaper could not compel unwilling recipients "to
spend their own time or money unwillingly
participating in the distribution process by which a newspaper travels from
the printing press to its ultimate destination, i.e., disposal." (Tillman, supra,
648 N.Y.S.2d at p. 636, italics added.)
Although Hamidi claims he sent only six e-mails,
he sent them to between 8,000 and 35,000 employees, thus sending from 48,000
to 210,000 messages. Since it is the effect on Intel that is determinative,
it is the number of messages received, not sent, that matters. In any
event, Hamidi sent between 48,000 and 210,000 messages; the
"six" refers
only to the number of distinct texts Hamidi sent. Even if it takes little
time to determine the author of a message and then delete it, this process,
multiplied hundreds of thousands of times, amounts to a substantial loss of
employee time, and thus work product. If Intel received 200,000 messages,
and each one could be skimmed and deleted in six seconds, it would take approximately
333 hours, or 42 business days, to delete them all. In other words,
if Intel hired an employee to remove all unwanted mail, it would take that
individual two entire months to finish. (Cf. Tubbs v. Delk
(Mo.Ct.App. 1996) 932 S.W.2d 454, 456 (Tubbs)
[deprivation of access to chattel for "'less than five minutes'" constitutes
actionable trespass, although found justified there].)
Intel's Injury is Properly Related to the Chattel
The majority does not dispute that Intel suffered
a loss of work product as a matter of fact, so much as it denies that this
loss may constitute the requisite injury as a matter of law. According
to the majority, the reduced utility of the chattel to the owner does not
constitute a sufficiently cognizable injury, which exists only where the chattel
itself suffers injury, i.e., its "market value" falls. The Restatement
and related case law are to the contrary.
The Restatement recognizes that the measure of
impairment may be subjective; a cognizable injury may occur not only when
the trespass reduces the chattel's market value but also when the trespass
affects its value to the owner. "In the great majority of cases, the
actor's intermeddling with the chattel impairs the value of it to the possessor,
as distinguished from the mere affront to his dignity as possessor, only by
some impairment of the physical condition of the chattel. There may,
however, be situations in which the value to the owner
of a particular type of chattel may be impaired by dealing with it in a manner
that does not affect its physical condition." (Rest.2d Torts, § 218,
com. h, p. 422.)
The Restatement goes on to explain that A's using
B's toothbrush could extinguish its value to B. The brushing constitutes
a trespass by impairing the brush's subjective value to the owner rather than
its objective market value. (Rest.2d Torts, § 218, com. h, p. 422.)
Moreover, there can be a trespass even though the chattel is used as intended -- to
brush teeth -- if it is used by an unwanted party.
As the Court of Appeal's opinion below indicated,
interference with an owner's ability to use the chattel supports a trespass.
The opinion recalled the rule, which dates back almost 400 years, holding
that chasing an owner's animal amounts to a trespass to chattels. (See,
e.g., Farmer v. Hunt (1610) 123 Eng. Rep. 766; Winfield & Jolowicz, supra, Trespass to Goods, p. 403.) These authorities
do not require injury or damage
to the animal;
the interference with the owner's use of the animal suffices to create a trespass. (Winfield &
Jolowicz, at p. 40.) Interference is actionable if it "deprives the
possessor of the use of that chattel." (Fleming, The Law of Torts (9th
ed. 1998) Trespass, § 4.1, p. 598.) Moreover, such interference
need not
permanently deny the owner the ability to use the chattel -- mere delay is enough. (See Tubbs,
supra, 932 S.W.2d at p. 456.)
A contemporary version of this interference would
occur if a trespasser unplugged the computers of the entire Intel staff and
moved them to a high shelf in each employee's office or cubicle. The
computers themselves would suffer no damage, but all 35,000 employees would
need to take the time to retrieve their computers and restart them.
This would reduce the computers' utility to Intel, for, like the chased animals,
they would not be available for immediate use. If the chasing of a few
animals supports a trespass, then so does even minimal interference with a
system used by 35,000 individuals.
CompuServe is in accord, as it observed how a bundle of unwanted
messages decreased the utility of the server. (CompuServe, supra,
962 F.Supp. at p. 1023.) Here, Intel maintains a possessory interest
in the efficient and productive use of its system -- which it spends millions
of dollars to acquire and maintain. Hamidi's conduct has impaired the
system's optimal functioning for Intel's business purposes. As the Restatement
supports liability where
"harm is caused to . . . some . . . thing in which
the possessor has a legally protected interest" (Rest.2d Torts, § 218, subd. (d)), Hamidi has trespassed upon Intel's chattel.
The Unlawful Use of Another's Property is a Trespass, Regardless of
Its Effect on the Property's Utility to the Owner
Finally, even if Hamidi's interference did not affect
the server's utility to Intel, it would still amount to a trespass.
Intel has poured millions of dollars into a resource that Hamidi has now appropriated
for his own use. As noted above, "the appropriation of another's property
to one's own use, even for a temporary purpose, constitute[s] [a] trespass[]."
(Speiser, supra, § 23:23, p. 667,
fn. omitted.) The use by one party of property whose costs have been
paid by another amounts to an unlawful taking of those resources -- even if there
is no unjust enrichment by the trespassing party.
In Buchanan Marine Inc. v. McCormack Sand Co. (E.D.N.Y. 1990) 743 F.Supp. 139
(Buchanan),
the plaintiff built and maintained mooring buoys
for use by its own tugboats. Defendants' barges used the buoy over plaintiff's
objection. (Id. at pp. 140-141.) The federal district court found
such unlawful use could constitute a trespass to chattels (if the facts were
proved), and thus denied the defendants' motion for summary judgment.
"[D]efendants' meddling with [the buoy] is either a trespass to a chattel
or perhaps a conversion for which [plaintiff] may seek relief in the form
of damages and an injunction." (Id. at
pp. 141-142.) There was an allegation of damage (to plaintiff's barge,
not the buoy itself), which could support a claim for damages, but this was
not a prerequisite for injunctive relief. Even if defendants did not
injure the buoys in any way, they still had no right to expropriate plaintiff's
property for their own advantage.
The instant case involves a similar taking.
Intel has paid for thousands of computers, as well as the costs of maintaining
a server. Like the Buchanan defendants, Hamidi has likewise acted as a free rider
in enjoying the use of not only Intel's computer system but the extra storage
capacity needed to accommodate his messages. Furthermore, Intel's claim,
which does not object to Hamidi's speaking independently,
only to his use of Intel's property, resembles that of the Buchanan plaintiff who "has not sought to prevent others from
placing their own mooring buoys in the Harbor," but only the use of the plaintiff's
property.
(Buchanan,
supra, 743 F.Supp. at
p. 142.) Hamidi has thus unlawfully shifted the costs of his speaking
to Intel. (Ferguson, supra,
94 Cal.App.4th at p. 1268;
Blast Fax,
supra, 323 F.3d at p. 652; Heckel,
supra,
24 P.3d at p. 410.)
Moreover, even such free ridership is not necessary
to establish a trespass to chattels. Had the Thrifty-Tel
defendants succeeded in making free telephone calls without authorization,
they would stand in the same position as the Buchanan defendants. But the record does not show they ever succeeded in
making calls for which another subscriber (or the phone company itself) would
have to pay. Thus, neither injury to the trespassee nor benefit
to the trespasser is an element of trespass to chattel. "[T]respass to chattel has evolved considerably
from its original common law application -- concerning the asportation of another's
tangible property -- to include even the unauthorized use
of personal property."
(Thrifty-Tel, supra,
46 Cal.App.4th at p. 1566.)
As in those cases in which courts have granted injunctions to prevent the
delivery of unwanted mail, paper or electronic, Intel is not attempting to
profit from its trespass action by receiving nominal damages.
Rather, it seeks an injunction to
prevent
further trespass. Moreover, Intel suffered the requisite injury by losing
a great deal of work product, a harm properly related to the property itself,
as well as the money it spent in maintaining the system, which Hamidi wrongfully
expropriated.
Conclusion
Those who have contempt for grubby commerce and reverence for the rarified
heights of intellectual discourse may applaud today's decision, but even the
flow of ideas will be curtailed if the right to exclude is denied. As
the Napster controversy revealed, creative individuals will be less inclined
to develop intellectual property if they cannot limit the terms of its transmission.
Similarly, if online newspapers cannot charge for access, they will be unable
to pay the journalists and editorialists who generate ideas for public consumption.
This connection between the property right to objects and the property right
to ideas and speech is not novel. James Madison observed, "a man's land,
or merchandize, or money is called his property." (Madison, Property, Nat. Gazette (Mar. 27, 1792), reprinted in The Papers
of James Madison (Robert A. Rutland et al. edits. 1983) p. 266, quoted in
McGinnis, The Once and Future Property-Based Vision of the First
Amendment (1996) 63 U.Chi. L.Rev. 49,
65.) Likewise, "a man has a property in his opinions and the free communication
of them." (Ibid.) Accordingly, "freedom of speech and property
rights were seen simply as different aspects of an indivisible concept of
liberty." (Id. at p. 63.)
The principles of both personal liberty and social utility should counsel
us to usher the common law of property into the digital age.
BROWN, J.
DISSENTING opinion BY MOSK, J.
The majority hold that the California tort of trespass to chattels does not
encompass the use of expressly unwanted electronic mail that causes no physical
damage or impairment to the recipient's computer system. They also conclude
that because a computer system is not like real property, the rules of trespass
to real property are also inapplicable to the circumstances in this case.
Finally, they suggest that an injunction to preclude mass, noncommercial,
unwelcome e-mails may offend the interests of free communication.
I respectfully disagree and would affirm the trial court's decision.
In my view, the repeated transmission of bulk e-mails by appellant Kourosh
Kenneth Hamidi (Hamidi) to the employees of Intel Corporation (Intel) on its
proprietary confidential e-mail lists, despite Intel's demand that he cease
such activities, constituted an actionable trespass to chattels. The
majority fail to distinguish open communication in the public "commons" of
the Internet from unauthorized intermeddling on a private, proprietary intranet.
Hamidi is not communicating in the equivalent of a town square or of an unsolicited
"junk" mailing through the United States Postal Service. His action,
in crossing from the public Internet into a private intranet, is more like
intruding into a private office mailroom, commandeering the mail cart, and
dropping off unwanted broadsides on 30,000 desks. Because Intel's security
measures have been circumvented by Hamidi, the majority leave Intel, which
has exercised all reasonable self-help efforts, with no recourse unless he
causes a malfunction or systems "crash." Hamidi's repeated intrusions
did more than merely
"prompt[] discussions between '[e]xcited and nervous
managers' and the company's human resource department" (maj. opn., ante, at p. 6); they also constituted a misappropriation
of Intel's private computer system contrary to its intended use and against
Intel's wishes.
The law of trespass to chattels has not universally been limited to physical
damage. I believe it is entirely consistent to apply that legal theory
to these circumstances -- that is, when a proprietary computer system
is being used contrary to its owner's purposes and expressed desires, and
self-help has been ineffective. Intel correctly expects protection from
an intruder who misuses its proprietary system, its nonpublic directories,
and its supposedly controlled connection to the Internet to achieve his bulk
mailing objectives -- incidentally, without even having to pay postage.
I
Intel maintains an intranet -- a proprietary computer network --
as a tool for transacting and managing its business, both internally and for
external business communications. The network and its servers
constitute a tangible entity that has value in terms of the costs of its components
and its function in enabling and enhancing the productivity and efficiency
of Intel's business operations. Intel has established costly security
measures to protect the integrity of its system, including policies about
use, proprietary internal e-mail addresses that it does not release to the
public for use outside of company business, and a gateway for blocking unwanted
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